Service Audit

Fire Rehab Service Audit

Please relate your responses to the incident or service mission identified below, and thank you in advance for your honest and candid feedback to the questions below. Your comments will be used to evaluate the Fire Rehab services with our leadership, staff, and Board of Directors.

1. Please identify the service mission you are evaluating:

2. Did Fire Rehab respond and arrive at your event in a reasonably timely manner after dispatch and / or request for support?

3. Were all Rehab staff courteous, polite, professional, and did they follow specific direction from the command staff?

4. Were the services provided by Fire Rehab appropriate, adequate, and specific to your needs?

5. What additional services, resources, and / or supplies does Fire Rehab need to consider that would have improved our service to your agency?

6. Is there a financially responsible and billable source that Fire Rehab can pursue to recover expenses related to this event? . . . . . If so, please Identify that source.

7. Do you have any additional concerns or recommendations that we should consider that will help Fire Rehab enhance our services to your agency?

Agency Name: Date: